IT Service Manager Cloud & Data Center (m/f/d)

Discover your exciting role

We are looking for a highly motivated and experienced Service Manager, specializing in Cloud & Data Center (m/f/d), to join our team.The IT Service Manager Cloud & Data Center (m/f/d) owns, implements, and manages solutions to continuously discover, manage, optimize, automate, protect, and govern solution adoption in the Cloud & Data Center domain. While tech-savvy, the Service Manager (m/f/d) is focused on maximizing business returns on solution investments while ensuring compliance with applicable policies and regulations.  IT Service Manager (m/f/d) possesses a natural curiosity and strong analytical skills for solving complex problems, complemented by collaboration skills and strong relationships across IT, security, procurement, and line of business teams. 

Specifically, the IT Service Manager Cloud & Data Center (m/f/d) is accountable for cost management, budgeting, SLA adherence, operations of the solutions, its performance and related ITIL processes.

Explore your tasks and responsibilities

• Represents the technical delivery of Cloud & Data Center services across the organization
• Ensures that each service is delivered according to the service attributes such as performance, availability, security, etc.
• Manages the risk of operating the service Cloud & Data Center
• Designates technical architect and backup

Show your expertise

• Master’s degree in computer science, information-technology, engineering, system analysis or a related study, or equivalent experience
• Minimum of 5 years of experience with service management of Cloud & Data Center services, Cloud Services (IaaS, PaaS, SaaS), Microsoft Azure, data center management and Windows Server operations
• Good knowledge of standard IT Operations frameworks (e.g., ITIL certification required)
• Experience in IT financial management and service management in retained organizations
• Experience in managing complex IT services in heterogeneous, large, and distributed environments (10,000+ users)
• Ability to manage 360-degree IT services
• Excellent communication and interpersonal skills as well as vendor management skills
• Fluent in English both written and oral

What we offer you

Your start at Exyte: Take part in a two-day onboarding event with new colleagues
Attractive location: Our location in Stuttgart features spacious workstations with height-adjustable desks
Buddy-System: Several weeks of close familiarisation with your colleagues in the team
Work-life balance: There is always the possibility of switching to mobile working
Catering: Free coffee specialities as well as water dispensers are accessible on every floor
Keep fit: Exyte subsidises your fitness contract through Qualitrain at over 5,000 locations in Germany